5

Fantastic service! We lost an alternator on Interstate 10; AAA had the tow truck bring us to All Pro and so happy they did. We were fixed and back on the road same day. Can not say enough nice things about this shop and the guys that helped us. They went above and beyond. Highly recommend them!! Thank you so much.

Thank you so so much for allowing us to work for you hope your trip finished well

- ALL PRO TUNE UP
5

They are very thorough and friendly

Thank you for allowing us to work for you hope you have an awesome year

- ALL PRO TUNE UP
4

Very good people

1

Was quoted $150 out the door for a transmission gasket swap, but once I went to drop the vehicle off the next day somehow the price went up to $420. Needless to say I walked out and will be looking elsewhere.

1

My vehicle was towed to All Pro and initially I didn't have any complaints. I picked up the vehicle a couple of days later and was told, "It's running great now." so despite the higher than expected bill I was relieved to have my jeep running again. Within five minutes going down the road my jeep was spewing smoke and had to be towed back for a second repair. Not exactly, "running great." like they claimed. I don't know enough about how vehicles run to know if this issue was caused by them or not, but I do suspect if they'd taken a little more time this headache and frustration could have been avoided. I won't be going back to All Pro Tune Up and I don't suggest you do, either.

5

They diagnosed and fixed an issue with my A/C that other service shops couldn't fix, and their service wasn't expensive. I had a great experience when they fixed a transmission issue in the past as well.

2

Brought a car in that had a bad coolant fan techs insisted needed a radiator as well with a total bill of over 800 dollars when I asked about the price and asked if they could do better they put a credit application out in front of me. We foolishly agreed to the repair and then within a day the fan that they put in stopped working. I brought it back in they supposedly put another fan in and within a few more days still continue to have problems they change it again but had no other problems. From the time of the repair on the radiator continued to leak I don’t think they ever changed the radiator and the markup on cheap parts is insane this place is a total rip off beware and stay away

4

Gerald the owner is awesome ! I was having electronic problems with 2013 jeep grand cherokee and they were able to finally find the problem and fix it , other than the waiting time on the parts which were special order it was a quick fix. They give you a free ride home and come pick you up when your car is done ,Very prompt and professional mechanics ,

5

I have a 2012 Chevrolet Volt, and despite all the constant bantering and very real hatred from people for owning an electric car we have had nothing but good things to say about it. In the first week of July 2018 the main display on the dashboard went completely dark, as in no indications at all! No speed, battery, fuel, lights, turn signals, NOTHING! So, I contacted the Milton Chevrolet Dealership Service department and dropped my Volt off, so they could "pull the codes" Take note of that statement it is important later. Later the same day the service department informed me that I would have to replace the Main Cluster, (it controls or directs EVERYTHING), and that I would have to pay for the part up front. Ok, no problem how much? As you might wonder it sounds VERY expensive, and $1,000.00 is by any means. So, I called the service department and asked VERY SPECIFICALLY is it over $1000.00 or is it $1000.00? Simple question, yes? The service agent said '$1000.00" OK I replied OMW with $1000.00. Can you guess? Yep, IT WAS MORE THAN $1000.00, so I sighed and said OK, and the service agent said Oh, I can make it $1000.00 and said no I'll pay the rest with my credit card and pulled out my wallet, but the agent worked on the computer and took the $1000.00 and handed me my receipt. While waiting for that bill to be paid the service manager and agent suggested I call the Dealership GM AND the Chevrolet Customer Care Line to see if they could help relieve some of the cost. I took this information seriously and made the calls. Can you guess again? NO RESPONSE! AT ALL! And then they sent me a survey, REALLY?! Well I decided to take the high road and wait to do the survey until AFTER the Volt repaired. So, on 15JULY2018 the service department called me and said the part was in and on 16JUL2018 I dropped the car off at 0700. At 3:00ish the service department called and said the Volt was ready. So OMW home from work I stopped and picked up my Volt and once again VERY SPECIFICALLY asked the service agent if and software had to be reinstalled, or firmware, or other services needed to be done, No was the answer, so then I asked once again VERY SPECIFICALLY is there a warranty on the new Main Cluster that they replaced and the agent said 2 or 3 years. Back to the survey; what would anyone reasonable think? Here is my response: When this dealership was Lou Sohb the dealership and service department were 20 out of 10! The Sandy & Bubba's dealership and service department are 2 out of 10. The General Manager is either afraid of customers or thinks they are beneath him because he refused to return my calls (AS THE SERVICE MANAGER SUGGESTED). We are buying a new car next month and it will not be a Chevy. 2 days later the Volt started throwing codes like child playing whack-a-mole, and it was everything, I mean errors I did not know even existed. I went back to the service department and showed the agent one error I managed to catch on my phone camera, and while I'm standing there the service manager walks up and says "see that survey, no" so the service agent starts spewing excuses at which point I said I'll call the Chevrolet Customer Care Line again since the service manager was VERY CLEAR they would not fix what they broke. August 9, 2018, the Volt completely shut down on a busy highway OMW home from work and had to be towed to ALL PRO TUNEUP; because they are the AAA shop in Milton. Let me say this right up front, THEY ARE THE ABSOLUTE BEST" customer service, notification, I mean WAY ABOVE and BEYOND the people there have their CUSTOMER in mind period! They went so far as to make calls to the Chevrolet Corporation and U.S. Government to HELP ME! WHO DOES THAT?! The guys and gal are professional but PERSONAL! They took the time to not only try to get the Milton Chevrolet dealership to fix their mistake, but they also went to every dealership in the area to help, but to no avail. The Milton dealership General Manager told them that my Volt was not allowed on their PREMISIS. And the other dealerships do not have technicians for the Volt. The point is, GO TO ALL PRO TUNEUP! All Pro Tune-up - AWESOME Sandy and Bubba's Milton Chevrolet - FAILURE And BTW, still awaiting Chevrolet Customer Care's call...

1

We took our daughters car to Al Pro Tune Up on recommendation. She only worked with Steve. My daughter had blown her engine up and needed it replaced. They gave us a fair quote. She had to get a loan at 20 years old. They told us 1 week. I had to leave out of town which left them working with my 20 year old daughter. In one week they called and said they ordered the wrong engine. Later they told her they installed the wrong engine and had to replace it with the right one. They called her when it was ready and said it was an extra 350 dollars for extra parts. They never communicated this with her. They would not let her have the car saying they did confirm the repairs. Then they tried to talk her into also changing out the wheel bearings for an additional 500.00. This is definately a case of taking advantage of a 20 year old female. She had to use her deposit for a apartment. Never recommend this place to anyone.

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